TERMS & CONDITIONS

TERMS & CONDITIONS

The following terms and conditions (“the Conditions”) are the terms on which ABC Fire & Security Ltd sells products through its websites.

Use of this site constitutes agreement with its Terms & Conditions.

1. PAYMENT

1.1. The price for the Goods (“the Price) shall be the quoted price of the Seller and payment of the Price shall be made by the Buyer within 7 days of the date of the invoice for the Goods or earlier if stated on the invoice. In the case of website sales for products all goods must be pre-paid via debit or credit card using the on-site facility.  Depending on the value we reserve the right to clear cheques before goods are shipped.  Pre-Paid orders that have been accepted and are being processed can’t be cancelled. Goods must be returned for a refund. Excepting for fraud any chargeback initiated by the customer will be subject to a minimum £20 administration charge in order for us to formally process the chargeback application. Dealings with any third party regarding your purchase will be subject to a £20 administration fee. Dishonoured cheques will also be subject to a minimum £20 administration charge.

PayPal Process Our Payments By Card or PayPal Account. You can also pay by Bank Transfer (See Option In The Cart)

2. GOODS

The description of the goods to be sold (“the Goods”) shall be as stated in the quotation or on this Website. We have limited control of quantities ordered, however should your selected product fall out of stock, we reserve the right to substitute (Non-Alarm) products for equal or better quality items. Images on webpage’s are for demonstration purposes only. Failing that, your order will be processed as soon as new stocks arrive.

3 UK DELIVERIES

We aim to process most orders the same day or within 3 business days depending on workload

ORDERS are delivered by ROYAL MAIL TRACKED 48

The Seller shall arrange for the Goods to be delivered to the Buyer at the registered card holder address of the Buyer or an alternative address as shown on the order as soon as possible.
No change of delivery address (except for exceptional circumstances) will be permitted after the order has been completed.
Problem orders, we will NOT be held responsible for delay if you have not provided a valid telephone number or email address
Your parcel will be delivered by Royal Mail. Time shall not be of the essence for deliveries (Saturday, Sunday and after 5pm are NOT business days worked by ABC)

 NEXT BUSINESS DAY DELIVERY SERVICE CAN BE MADE AVAILABLE ON MOST PRODUCTS

You MUST contact us to PAY EXTRA for this service (Please note that we are not here ALL the time)

Royal Mail aim to deliver your parcel within 1 – 5 business days depending on the service selected to UK Addresses

LOST PARCELS

Once your parcel has been collected and/or accepted by Royal Mail we are NOT in any position to do anything until it has been classed by Royal Mail as lost (FIFTEEN (15) BUSINESS DAYS FROM POSTING) NOT INCLUDING ANY SAT & SUN. Unfortunately we do not have time to make any claims from Royal Mail, in addition we could only recover 50% of the value. The Buyer can claim the full value of the item lost

We will provide evidence of posting (upon request) in order for you to make a claim.

INTERNATIONAL DELIVERIES

Once your parcel has been collected by Royal Mail we are NOT in any position to do anything until it has been classed by Royal Mail as lost (TWENTY FIVE (25) BUSINESS DAYS FROM POSTING).

We will then provide evidence of posting (upon request) in order for you to make a claim.

4. ACCEPTANCE

The Buyer shall be deemed to have accepted the Goods if they have not been rejected on or before the 14th day after delivery. The Buyer shall not be entitled to reject the Goods in whole or in part after 30 days from purchase. Buyers have the right to return faulty or unsatisfactory goods within 30 days of purchase. Or up to 6 months for a repair or replacement. After 6 months the burden of proof shifts to the buyer to prove that the goods were faulty at the time of purchase.

5. TITLE AND RISK

5.1. Non insured goods shall be at the risk of the Buyer following delivery.

5.2. Notwithstanding delivery title in the Goods shall not pass to the Buyer until the Seller has made payment of all sums owing to the Buyer

5.3. Until such time as title in the Goods passes to the Buyer the Seller shall have the right to repossess or otherwise recover the Goods

6. LIMITATION OF LIABILITY

6.1. Save in respect of personal injury or death due to the negligence of the Seller the Seller shall not be liable to the Buyer in respect of any loss suffered by the Buyer due to any defect in the Goods

6.2. Without prejudice to Condition 6.1 the Seller shall not be liable to the Buyer or any third party for any loss of profit, consequential or other economic loss suffered by the Buyer arising in any way from this Agreement

6.3. Save in respect of personal injury or death due to the negligence of the Seller the liability of the Seller under these Conditions shall not exceed the Price

7. FORCE MAJEURE

The Seller shall not be liable for any default due to any circumstance beyond the reasonable control of the Seller including, but not limited to, Acts of God, war, civil unrest, riot, strike, lock-out, acts of civil or military authorities, fire flood, earthquake or shortage of supply

8. GENERAL

8.1. If any term or provision of these Conditions is held invalid illegal or unenforceable for any reason by any Court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Conditions had been agreed with the invalid illegal or unenforceable provision eliminated

8.2. The Seller may without the consent of the Buyer sublicense its rights or obligations or any part of these Conditions

8.3. We do not provide products on a trial basis, any products that have been persistently used are now classed as second hand and are not refundable

8.4. After 30 days from purchase you are not legally entitled to a refund, but you can ask to replace or repair

8.5. The headings in these Conditions are for ease of reference only and shall not affect the interpretation of any of the Conditions

9. ENTIRE AGREEMENT

Each of the parties agrees that save in respect of statements made fraudulently it shall have no remedy in respect of any untrue statement upon which it relied in entering this Agreement and that its only remedies shall be for breach of contract

10. GOVERNING LAW AND JURISDICTION

This agreement shall be governed by the laws of England and Wales and the parties hereby submit to the non-exclusive jurisdiction of the Courts of England and Wales

11. RIGHTS OF CONSUMER

Nothing in these Conditions shall affect the statutory rights of a consumer.

12. WARRANTY OF PRODUCTS

Unless stated to the contrary all products carry a full 12 months return to base warranty. The company reserves the right to repair or replace goods failing during the 12 month period

Please see refunds on the top bar or below for further information.

https://www.abcfireandsecurity.co.uk/refunds/