|
The following terms and conditions (“the Conditions”) are the terms on which ABC Fire & Security sells products through its website www.abcfireandsecurity.co.uk. Use of this site constitutes agreement with its Terms & Conditions. 1. PAYMENT 1.1. The price for the Goods (“the Price) shall be the quoted price of the Seller and payment of the Price shall be made by the Buyer within 7 days of the date of the invoice for the Goods or earlier if stated on the invoice. In the case of website sales for products all goods must be pre-paid via debit or credit card using the on-site facility. Other payments options are available i.e. PayPal (Surcharge of 6% will be invoiced), When you make an order it is legal and binding and you must send your payment by first class post without delay. Depending on the value we reserve the right to clear cheques before goods are shipped. Pre-Paid orders that have been accepted and are being processed can't be cancelled. Goods must be returned for a refund (See Returns & Refund Policy) . Customers spending £40 or more and paying by Google will be entitled to a money off coupon 1.2. If the price is not paid by the due date interest shall accrue both before and after judgment on the unpaid portion of the Price at the rate of 1 per cent per month above the base rate from time to time of HSBC PLC (Hong Kong & Singapore Banking Corporation) 2. GOODS The description of the goods to be sold (“the Goods”) shall be as stated in the quotation or on this Website. We have limited control of quantities ordered, however should your selected product fall out of stock, we reserve the right to substitute (Non-Alarm) products for equal or better quality items. Failing that, your order will be processed as soon as new stocks arrive. 3. DELIVERY The Seller shall arrange for the Goods to be delivered to the Buyer at the registered card holder address of the Buyer or an alternative address as shown on the order as soon as possible. We aim to process most orders the same or next day depending on workload. No change of delivery address (except for exceptional circumstances) will be permitted after the order has been completed. If there is a problem with your order we will NOT be held responsible if you have not provided a valid telephone number. Your parcel may be delivered by DHL or Royal Mail. Time shall not be of the essence for deliveries (Saturday, Sunday and after 5pm are NOT business days worked by ABC or our couriers) (Payments to be received before 2pm to allow us to operate a NEXT BUSINESS DAY DELIVERY SERVICE) Royal Mail aim to deliver your parcel within 3 - 5 business days, but if there is, or has been any industrial action then this will take longer. Once your parcel has been collected by Royal Mail we are obviously NOT in any position to do anything until it has been classed by Royal Mail as lost (FIFTEEN (15) BUSINESS DAYS FROM POSTING). This is generally 22 days including weekends. We will then instigate a claim for lost goods. Aerosol cans sent internationally are NOT permitted to fly, these will be delivered by SURFACE MAIL Items marked thus * are generally not available for next day delivery. 4. ACCEPTANCE The Buyer shall be deemed to have accepted the Goods if they have not been rejected on or before the 7th day after delivery. The Buyer shall not be entitled to reject the Goods in whole or in part after such date. 5. TITLE AND RISK 5.1. Non insured goods shall be at the risk of the Buyer following delivery. 5.2. Notwithstanding delivery title in the Goods shall not pass to the Buyer until the Seller has made payment of all sums owing to the Buyer 5.3. Until such time as title in the Goods passes to the Buyer the Seller shall have the right to repossess or otherwise recover the Goods 6. LIMITATION OF LIABILITY 6.1. Save in respect of personal injury or death due to the negligence of the Seller the Seller shall not be liable to the Buyer in respect of any loss suffered by the Buyer due to any defect in the Goods 6.2. Without prejudice to Condition 6.1 the Seller shall not be liable to the Buyer or any third party for any loss of profit, consequential or other economic loss suffered by the Buyer arising in any way from this Agreement 6.3. Save in respect of personal injury or death due to the negligence of the Seller the liability of the Seller under these Conditions shall not exceed the Price 7. FORCE MAJEURE The Seller shall not be liable for any default due to any circumstance beyond the reasonable control of the Seller including, but not limited to, Acts of God, war, civil unrest, riot, strike, lock-out, acts of civil or military authorities, fire flood, earthquake or shortage of supply 8. GENERAL 8.1. If any term or provision of these Conditions is held invalid illegal or unenforceable for any reason by any Court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Conditions had been agreed with the invalid illegal or unenforceable provision eliminated 8.2. The Seller may without the consent of the Buyer sublicense its rights or obligations or any part of these Conditions. 8.3. The headings in these Conditions are for ease of reference only and shall not affect the interpretation of any of the Conditions 9. ENTIRE AGREEMENT Each of the parties agrees that save in respect of statements made fraudulently it shall have no remedy in respect of any untrue statement upon which it relied in entering this Agreement and that its only remedies shall be for breach of contract 10. GOVERNING LAW AND JURISDICTION This agreement shall be governed by the laws of England and Wales and the parties hereby submit to the non-exclusive jurisdiction of the Courts of England and Wales 11. RIGHTS OF CONSUMER Nothing in these Conditions shall affect the statutory rights of a consumer. |
||||||||||
|
Delivery Options
|
We are unable to process items without a Returns Number, delivery will be refused or disposed of.
Click Here to Download Returns Form
|
Refunds Policy |
Privacy Policy |
Enquiries |
|
Our products are of the very best quality. Items are exactly as described.... However a refund is offered (LESS A 20% RE-STOCKING FEE) and will be awarded to items returned in their original condition and packaging within 7 days of receipt.... Items returned after 7 days or items that have been connected or used will not be refunded. Postage/shipping charges are NOT refundable. Cosmetics that have had the seal broken will not be refunded. The Buyer is responsible for return costs. We sell hundreds of products every day. If you are unfortunate in having to return any item for any reason you must request a returns number before you send the item back to us. We will NOT process any item without this number, delivery will be refused or disposed of! You must telephone us for the RETURNS NUMBER after downloading the form. |
YOUR CARD DETAILS ARE NOT AVAILABLE TO US. THE ONLY SECURELY STORED INFORMATION ON OUR SYSTEM IS YOUR ORDER ALONG WITH YOUR DELIVERY DETAILS. YOUR TELEPHONE NUMBER & EMAIL ADDRESS IS FOR OUR USE ONLY AND IS STRICTLY PRIVATE. NO INFORMATION ABOUT YOU IS GIVEN TO ANY THIRD PARTY |
It’s normally quickest and best to deal with internet sales via our telephone numbers below. Email addresses are no longer displayed on this site due to spamming and attempted virus transmission. |
| Why do we charge a re-stocking fee? |
| Tel: 0870 770 9866 (9am – 5pm (Office Hours Mon-Fri) (Not Permanently Manned) |
|
Tel: 090 6343 0210 (Technical Support) (9am – 9pm (Weekdays/Weekends) (£1/min) |
|
Thanks For The Visit, Don't Forget To Look @ Our Special Offers! |
Shopping Cart Options - Google Checkout - UK Cheque - Bank Transfer - Postal Order Cheque - Cards
Home | CCTV Equipment | Alarm Box "Q" | Alarm Box "T" | Alarm Box "C" | Wirefree Burglar Alarms | Wired Burglar Alarms | Special Offers
Mosquito Teen Dispersal System | Fire Alarms | Access Control | Flashing Led Module | Manual Payment Facility | Shipping & Privacy Policy | Links
|
|
Copyright © 2006 ABC Fire & Security (All Rights Reserved)
Royal Mail Images by kind permission of Royal Mail
Re-stocking fees for unwanted items are becoming common place on most websites and for a very good reason. Some customers order on a whim or don't read the description properly or simply change their mind. They charges may not be popular but they reduce the costs in dealing with returned goods. This in turn keeps the cost of our products as low as possible!
We have to pay our staff to deal with your initial order and the returned order, this is double the work. As you may have noticed we do not load the cost of our products, we work on a very small profit margin. Listed below is a brief outline of some of the costs which may be involved in dealing with your order, and why we have to recover them!
Obviously the costs we have to pay for shipping your item is NOT REFUNDABLE (We can't recover this)